Frequently Asked Questions
Everything you need to know about our sustainable fashion and seamless shopping experience.
What is the Just Ingredients philosophy on materials?
We believe in radical transparency. Every garment is crafted using 100% organic, ethically sourced fibers and non-toxic dyes, ensuring your fashion choices are as healthy for the planet as they are for you.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I care for my Just Ingredients garments?
To preserve the integrity of our natural fibers, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using harsh chemical detergents or bleach.